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How do I return my product?

We will gladly return your order, so long as:

- Requests are submitted within 30 days of receiving your order

- Items are still in new condition or unopened condition and returned in their original packaging (including instructions, packaging, magnets, plumbing, etc)

To request a return, please:

  1. Send us an email with your return request
  2. Wait for your return instructions to be emailed to you.
  3. Write the RMA number provided & Order number clearly on the receipt or any paper inside the package.
  4. Take the package to the nearest Post Office or UPS Store to ship.
  5. Upon receiving your return at our warehouse & ensuring all parts are undamaged & in their original packaging including all pieces, please allow up to 7 business days for refunds to process.